Privacy Policy for Pro Air Duct Cleaning
Last updated: 2026-04-26
This Privacy Policy describes how Pro Air Duct Cleaning ("we," "us," or "our") collects, uses, shares, and protects personal information that you provide when you access our services or interact with us. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Information We Collect
We may collect several types of information from and about users of our services, including: 1. Personal Information: Personal information includes any information that can identify you as an individual. This may include your name, email address, phone number, mailing address, and payment information. 2. Non-Personal Information: This includes data that does not identify you personally, such as IP addresses, browser types, and usage data collected through cookies and other tracking technologies. This data may be aggregated to better understand how our services are used. 3. Service Information: We collect information about the services you request from us, including specific details about air duct and HVAC cleaning services, your residential address in , , and any preferences or notes related to those services.
How We Use It
The information we collect may be used for various purposes, including: 1. To Provide Services: To deliver the air duct and HVAC cleaning services you request and to communicate with you regarding those services. 2. Customer Support: To provide customer support and respond to your inquiries or requests. 3. Marketing: To provide you with information about services and promotions that may be of interest to you, if you have opted in to receive such communications. 4. Improvement of Services: To improve, personalize, and expand our services based on customer feedback and usage data. 5. Compliance: To comply with legal obligations or enforce our rights when necessary.
Sharing with Third Parties
We do not sell or rent your personal information to third parties. We may share your information with: 1. Service Providers: Third-party vendors and service providers who assist us in delivering our services, such as payment processors and IT service providers, may have access to your information but are contractually obligated to protect it. 2. Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). 3. Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that business transaction.
Data Retention
We will retain your personal information only for as long as is necessary to fulfill the purposes for which we collected it and to comply with our legal obligations. Specific retention periods may vary based on the nature of the information and the purpose for which it was collected.
Your Rights (GDPR/CCPA)
Depending on your location, you may have specific rights regarding your personal information, including: 1. Right to Access: You have the right to request copies of your personal information. 2. Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete. 3. Right to Erasure: You have the right to request that we erase your personal information under certain conditions. 4. Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain conditions. 5. Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions. 6. Right to Opt-Out (CCPA): California residents have the right to opt-out of the sale of their personal information. While we do not sell personal information, you may still exercise this right.
To exercise these rights, please contact us using the contact information provided below.
Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that help us analyze web traffic and improve our services. You may choose to accept or decline cookies through your browser settings, but this may prevent you from taking full advantage of our services.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you believe that we have collected personal information from a child, please contact us immediately, and we will take steps to delete such information.
International Transfers
Your personal information may be transferred to and maintained on servers located outside of your jurisdiction. If you are located in the European Economic Area (EEA), your information will be transferred in accordance with applicable data protection laws. We will take appropriate measures to ensure that your personal information is treated securely and in accordance with this Privacy Policy.
Security
We take reasonable measures to protect the personal information we collect from unauthorized access, use, alteration, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or applicable laws. When we make changes, we will notify you by updating the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Pro Air Duct Cleaning Email: [email protected] Address: [Insert Address], , US
By using our services, you consent to the collection and use of your information as outlined in this Privacy Policy.